Managed IT Services
Proactive support, strong security, and friendly help when you need it.
From day one, Beetle Digital keeps your computers, cloud, and network humming so your team can get on with work.
Proactive Monitoring
We keep watch, catch problems early, and keep your tech healthy.
Helpdesk & Onsite Support
Fast, friendly support for your staff by phone, email, chat, or onsite.
Security & Backups
Modern protection across devices, email, and data with daily checks.
IT that is reliable and scalable
Managed by Specialists
We look after your day-to-day IT so you can focus on customers and growth. Our Mackay-based team supports businesses across Queensland and around Australia.
Already have an IT setup? We can onboard your environment without disruption or rebuild parts that are holding you back.
What we manage
- Devices & updates: Windows and macOS patching, driver and firmware updates, health checks, and performance tuning.
- User accounts & apps: Microsoft 365 or Google Workspace, single sign-on, MFA, email security, file permissions, and licence right-sizing.
- Network & Wi-Fi: Routers, managed switches, VLANs, guest networks, QoS, and secure remote access with VPN.
- Security stack: Next-gen AV, EDR, DNS filtering, mail filtering, conditional access, and security awareness training.
- Backup & recovery: Endpoint and M365/Google backups, on-site and cloud options, monthly test-restores.
- Policies & compliance: Baseline hardening, asset registers, joiners and leavers, and change control records.
- Procurement & lifecycle: Laptops, desktops, monitors, docks, and accessories sourced, imaged, and delivered ready to work.
- Projects & migrations: Email or file migrations, server replacements, Wi-Fi upgrades, cloud adoption, and office moves.
MANAGED IT SERVICES
Managed IT packages
Our plans scale with your team size and risk profile. Every plan includes asset management, patching, monitoring, and reporting.
PER SEAT
$150/mo
Inc. GST
ESSENTIAL
Best for small teams who need dependable support.
Business hours helpdesk
ITSM Remote monitoring and patching
Next-gen antivirus
Microsoft 365 admin
Monthly health report
Backup of Microsoft 365 mail
PER SEAT
$250/mo
Inc. GST
BUSINESS
Most popular for growing companies.
*Everything in Essential
Backup of OneDrive and SharePoint
EDR with threat hunting
Email security gateway & DNS filtering
Security awareness training & phishing sims
Backup verification with monthly test-restore
Network equipment management
Priority ticket SLAs
PER SEAT
Contact Us
For Enterprise Pricing
COMPLETE
For teams that want full coverage and fixed outcomes.
*Everything in Business
Unlimited remote support
Scheduled onsite hours
Compliance pack & quarterly roadmap
Incident response playbooks
Device lifecycle & procurement management
After-hours critical support
*Annual pricing includes a 10-percent discount for upfront billing.
Projects & One-offs
Need help with a specific outcome? We deliver fixed-scope projects with clear timelines and zero surprises.
Popular projects
- Microsoft 365 tenant setup or cross-tenant migration
- SharePoint setup & security hardening
- Wi-Fi refresh for coverage and capacity
- Email security hardening and MFA rollout
- New office fit-out and network build
- Cloud backup rollout and disaster recovery plan
Maintenance and reporting
Stay ahead of issues with a predictable rhythm of updates and reviews.
- Patch management for operating systems, apps, and firmware
- Security reviews covering MFA, admin accounts, and risky sign-ins
- Backup checks with proof of successful restores
- Performance tuning and capacity planning
- Monthly reporting that highlights uptime, tickets, risks, and wins
MAINTENANCE FOR BUSINESS IT
Why Beetle Digital?
Beetle Digital is an Australian based dynamic team of actual engineers (the NER/RPEQ kind), IT specialists, software developers, and marketing experts located in Mackay, Brisbane, and Melbourne.
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All prices listed on this website are in AUD and include GST.